How do I right click and save a jpeg when using Chrome? I keep getting a .webp file.


How do I download an image of a floorplan?


How do I create an image or jpeg of an elevation from the app?


How do I change the elevation thumbnail that is displayed on the front end of the app?


I put color schemes in and they are not working on the front end. What is going on?


I see strange symbols where I tried to use an apostrophe. How can I fix that?


How do I create a deep-link for inventory homes or a deep-link that goes straight to the community info page?


Can points of interest auto-populate the Area Map of the Sales Kiosk like it currently does in the MyHome App?

  • The Sales Kiosk App is designed to be Community Specific, which allows builders to focus on POIs that are most important to them so we won’t be adding the ability to auto-populate from Google. However, you may notice that if you zoom in on the map, it is still pulling up any businesses that are in Google and are in the area being viewed. You can click on one and pull up info. We suggest highlighting a more popular location or two per category in each county or area. You can find the tutorial on how to do that here.

Why won’t the rendering for an elevation display on the front end?


Why won’t my photos upload to my gallery?


I use a PC and my downloaded photos default to .jfif format. Is there a way to make my downloads default to .jpeg format?


My video links are not working. How do I add the correct video link?


What happens when a lot status is changed from inventory to sold?


I added lots to my siteplan in normal mode, but I have SVG. How can I make the lots SVG and interactive without deleting everything I just did?


How do I get an inventory lot to display on the Quick Move In gallery page.

  • Double check that you have a list price, square footage, and bed/bath count. See step 7 in this tutorial. The list price must be set in the inventory lot section of the backend dashboard (you can enter 0 if you do not wish to list a specific price). The square footage & bed/bath count can be set in the inventory lot area or at the plan repository level. See step 3 in this tutorial.

The contact us buttons are not working on the Quick Move In gallery page under the QMI elevation images.


What is the ideal iFrame ratio?

  • For ideal ratio, the app is responsively designed. It should adapt to whatever screen width and height. However, due to size of siteplan images, or floorplan images, we recommend the browser height to be at least 660px for laptop/desktop users. Anything smaller/shorter will be trying. So for iFramed apps, that is not the recommended height, but that is a minimum height.